Privacy Policy

1. Introduction

MosVital is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a consultation
• Fill out contact forms
• Subscribe to our newsletter
• Communicate with us via email or phone

This information may include your name, email address, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process and manage your consultation bookings
• Communicate with you about our services
• Send you updates and promotional materials (if you've opted in)
• Improve our website and services
• Respond to your inquiries and support needs
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

• With Your Consent: We may disclose your information for any purpose with your consent.
• Service Providers: We may share your information with third-party service providers who perform services on our behalf.
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information, please see our Cookie Policy.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights (UK GDPR)

Under UK data protection laws, you have the following rights:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided below.

8. Retention of Data

We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

MosVital
39 Station Road, Redhill RH1 1PA, United Kingdom
Phone: +44 1737 692 820
Email: [email protected]